privacy policy

introduction to our privacy policy

thank you for taking the time to read our privacy policy. references throughout this privacy policy to “us”, “we” and “our” mean coty australia limited of level 31, 1 market street, sydney together with our affiliates and group companies.

when you provide us with information (or when we generate information about you) through (“our site”), it is important for you to understand what information we collect about you during your visit and what we do with that information, so please read this privacy policy carefully. we have a strict policy where we do not rent or sell your information to anyone, for any reason. if you have questions and/or concerns regarding the use of your data, our customer care team can be reached at 02 8263 9960.

your visit to is subject to this privacy policy and our terms of use. please note that this privacy policy governs only information provided to (or generated through your visit to) and communications from . it does not govern any other information or communications that may reference philosophy, e.g., communications from other e-retailers or brick and mortar stores. for further information about these communications please refer to the relevant e retailer’s or store’s own privacy policy.

collection of personal information

we may collect information about you in a number of ways. for example, if you decide to complete a user registration form or online survey, or sign up to receive communications from us, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender, and product and/or cosmetic concerns, and the brands and products you use.

when you submit your personally identifiable information on , you are giving your consent to the collection, use, and disclosure of your personal information as set forth in this privacy policy.

use of collected information

if you have elected to provide us with your personally identifiable information (e.g., by registering on or in david jones) we will use this information to contact you in the future regarding new launches and marketing information. these types of communications are necessary to serve you, respond to your concerns, and to provide the high level of customer service that offers its customers.

we may use the information you provide, in aggregate form (i.e. in a form from which you cannot be identified) for internal business purposes, such as generating statistics and developing marketing plans. we may collect, store, or accumulate such aggregated information concerning our visitors' use of , such as information regarding which of our pages are most popular.

marketing communications

when registering with the site or at any other relevant time when you submit personally identifiable information, you will be given the opportunity to receive marketing communications from us. we may share your information with our third party marketing company to assist us in hosting and storing your data (and to assist in the maintenance and analysis of that data for these purposes).

if you do not want your data to be used for these purposes please make the appropriate choices in the marketing consent rubric presented to you.

except as otherwise stated herein, we will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent

choice / opt-out

where you have chosen to receive marketing communications from us and/or our group companies you may change your preferences at any time by clicking the “unsubscribe” link at the bottom of any email communication you receive from us and follow the instructions provided therein.

third party involvement

we may retain other companies and individuals to perform any of the purposes listed in our privacy policy on our behalf. examples include customer support specialists, webhosting companies, , data analysis firms, email service providers and other data processors. all such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose. we carefully select our partners by requiring that they adhere to strict privacy guidelines, use your information solely for the purposes for which it was given to them, and will never sell or rent your information.

compliance with laws and other disclosures

we may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental, regulatory or law enforcement request.

in the event that we sell or buy any business or assets we may disclose your personally identifiable information to the prospective seller or buyer of such business or assets. equally, if we or substantially all of our assets are acquired by a third party, personally identifiable information about our customers will be one of the assets transferred to the acquirer.

if you elect to participate in any promotions, sweepstakes, surveys, questionnaires, or other events during your visit to , the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. providing such information in these circumstances will happen only with your permission.

use of cookies & log files

we may place a “cookie” on your computer’s hard drive so we can recognize you as a return user. a cookie is a piece of data that enables us to collect information such as your ip address, browser type and version and which of our products you’re interested in. we use this information to personalize your

experience, to track and target your preferences, to save your shopping bag contents, to keep you signed in to make our site work more efficiently, to improve our site's functionality and to better target advertising for our visitors. you agree to this use. the cookie will be stored on your computer’s hard drive until you remove it.

you can have your browser notify you of, or automatically reject, cookies. if you reject our cookies, you may still use , but you may be limited in the use of some of the features. for further information regarding cookies, including details on how to refuse them, please visit

third party links may contain links to or from other websites. please be aware that we are not responsible for the privacy practices of other websites. this privacy policy applies only to the information we collect on . we encourage you to read the privacy policies of other websites you link to from or otherwise visit.

social networks

if you click "like" or make a comment on using a facebook social plugin, your activity may be published on facebook and shown to your facebook friends who visit , and you consent to these purposes. we encourage you to read the facebook privacy policy for more information. we are not responsible for facebook's use or protection of your information.

equally, if you interact with any of the pages of our site using plugins for any other social networks, including twitter, google+1 and addit, your activity may be available for review by other users of such social networks. such use of your personally identifiable information will be subject to these social network’s own privacy policies and we suggest that you review these carefully.

notification of changes

we may revise this privacy policy from time to time. if we decide to change our privacy policy, we will post the revised policy here. as we may make changes at any time without notifying you, we suggest that you periodically consult this privacy policy. should there be any changes that would affect your choice to receive marketing communications we will notify you to obtain permission.

let us know how we are doing

if you have any questions, comments, or concerns about our privacy practices, please contact us by phone at 02 8263 9960


we implement various security measures in accordance with industry standards (including the use of certain commercially available security products) to protect the security of your personal information both online and offline. however, please be aware that, despite our efforts, we cannot guarantee the security of information transmitted over the internet. if you have any questions about security on, you can contact us at 02 8263 9960